All Systems Operational

Updated a few seconds ago

Having a problem with campus technology systems? Report a Problem at https://servicehub.ucmerced.edu or call CAT-HELP (228-4357)

Authentication and Identity Management

Operational

Business Systems

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

Cyberinfrastructure & Research Technologies

Operational

External Services

Acquia

Amazon Web Services

Box

Duo

Instructure (Canvas)

MS Office365

Zoom

0

Upcoming Maintenances

7

Incidents Last 30 Days

16

Maintenances Last 30 Days

History (Last 7 days)

Oracle IDM database Maintenance Planned Maintenance

Description

OIT will apply the latest security patch for Oracle 19c on the IDM Production database on Thursday, August 14th from 12:30 am through August 14th, 1:15 am.


Components

Authentication and Identity Management


Locations

IDM Website


Schedule

August 14, 2025 12:30AM - August 14, 2025 1:15AM PDT


August 14, 2025 1:15AM PDT
[Update] Planned maintenance to apply Oracle security patch should now be complete.

August 14, 2025 12:30AM PDT
[Update] Planned maintenance to apply Oracle security patch is starting.
Identity Management Maintenance - Early Morning 8/13Planned Maintenance

Description

OIT will be performing maintenance to the campus Identity Management system on Wednesday, August 13 from 12:01 AM to 12:30 AM. The IDM Admin, Campus Directory, and MercedID sites will be unavailable for approximately 5 minutes while the application is restarted.


Components

Authentication and Identity Management


Locations

IDM Website


Schedule

August 13, 2025 12:01AM - August 13, 2025 12:30AM PDT


August 13, 2025 12:30AM PDT
[Update] Planned maintenance to the Identity Management system should now be complete.

August 13, 2025 12:01AM PDT
[Update] Planned maintenance to the Identity Management system is starting.
Onbase Forms Issues - 8/12Service Disruption

Incident Status

Service Disruption


Components

Human Resources Services, Student Services


Locations

HR Forms (OnBase), Registrar Forms (OnBase)



August 12, 2025 4:33PM PDT
[Resolved] After monitoring, OIT has confirmed expected service functionality for forms on the OnBase platform (Registrar, Graduate Division, Financial Aid, & Human Resources forms). If you experience an issue with Onbase forms, please open a ticket via our Service Hub at https://servicehub.ucmerced.edu or contact Service Desk at (209) CAT-HELP (228-4357).

August 12, 2025 3:03PM PDT
[Monitoring] OIT has applied a fix and the issue with accessing forms on the OnBase platform (Registrar, Graduate Division, Financial Aid, & Human Resources forms) has been resolved. We will continue to monitor the service to ensure expected service functionality. If you are still experiencing this issue, please open a ticket via our Service Hub at https://servicehub.ucmerced.edu or contact Service Desk at (209) CAT-HELP (228-4357).

August 12, 2025 1:57PM PDT
[Investigating] OIT is continuing to investigate issues with our Onbase forms in order to restore expected service functionality as soon as possible. We will share further updates as they are available.

August 12, 2025 12:28PM PDT
[Investigating] OIT has been made aware that our Onbase forms utilized by the Office of the Registrar and Financial Aid for managing student academic requests & changes are unavailable. We are investigating this issue and will share updates as they are available.
Student Health Services Infrastructure Maintenance overnight - 8/12Planned Maintenance

Description

OIT will be performing maintenance on our Windows Server Infrastructure for Student Health Services on Tuesday, August 12th from 12:00 am through 2:30 am.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

August 12, 2025 12:00AM - August 12, 2025 2:30AM PDT


August 12, 2025 2:30AM PDT
[Update] Planned maintenance to the Windows Server Infrastructure for Student Health Services should now be complete.

August 12, 2025 12:00AM PDT
[Update] Planned maintenance to the Windows Server Infrastructure for Student Health Services is starting.
Identity Management Maintenance - Early Morning 8/12Planned Maintenance

Description

OIT will be performing maintenance to the campus Identity Management system on Tuesday, August 12 from 12:01 AM to 12:30 AM. The IDM Admin, Campus Directory, and MercedID sites will be unavailable for approximately 5 minutes while the application is restarted.


Components

Authentication and Identity Management


Locations

IDM Website


Schedule

August 12, 2025 12:01AM - August 12, 2025 12:30AM PDT


August 12, 2025 12:30AM PDT
[Update] Planned maintenance to the Identity Management System should now be complete.

August 12, 2025 12:01AM PDT
[Update] Planned maintenance to the Identity Management System is starting.
Student Health Services Infrastructure Maintenance overnight - 8/11Planned Maintenance

Description

OIT will be performing maintenance on our Windows Server Infrastructure for Student Health Services on Monday, August 11th from 12:00 am through 2:30 am.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

August 11, 2025 12:00AM - August 11, 2025 2:30AM PDT


August 11, 2025 2:30AM PDT
[Update] Planned maintenance to the Windows Server Infrastructure for Student Health Services should now be complete.

August 11, 2025 12:00AM PDT
[Update] Planned maintenance to the Windows Server Infrastructure for Student Health Services is starting.