All Systems Operational

Updated a few seconds ago

Having a problem with campus technology systems? Report a Problem at https://servicehub.ucmerced.edu or call CAT-HELP (228-4357)

Authentication and Identity Management

Operational

Business Systems

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

Cyberinfrastructure & Research Technologies

Operational

External Services

Acquia

Amazon Web Services

Box

Duo

Instructure (Canvas)

MS Office365

Zoom

4

Upcoming Maintenances

5

Incidents Last 30 Days

30

Maintenances Last 30 Days

Scheduled Maintenance

Duo 2FA Maintenance - Early Morning 2/17Planned Maintenance

Schedule

February 17, 2026 2:00AM - 5:00AM PST

Components

Authentication and Identity Management

Locations

Duo 2FA

Description

OIT will be performing maintenance on our Duo Two-Factor Authentication system on Tuesday, February 17th from 2:00 AM through 5:00 AM to disable phone-based authentication methods for student and alumni accounts. To learn more about this effort, visit https://it.ucmerced.edu/2FA_PhoneBased_Auth
UCMPrint Maintenance - Overnight 2/18Planned Maintenance

Schedule

February 18, 2026 12:00AM - 1:15AM PST

Components

Printing Services

Locations

UCMPrint

Description

OIT will be performing maintenance on the UCMPrint service on Wednesday, February 18th from 12:00 am through 1:15 am. During this time, printing through UCMGlobal and UCMColor will be unavailable until the maintenance is complete.
PawPrint Maintenance - Overnight 2/18Planned Maintenance

Schedule

February 18, 2026 12:15AM - 12:55AM PST

Components

Printing Services

Locations

PawPrint

Description

OIT will be performing maintenance on the PawPrint service on Wednesday, February 18th from 12:15 am through 12:55 am. During this time, printing through PawPrint will be unavailable until the maintenance is complete.
Windows Server Infrastructure Maintenance - Overnight 02/19Planned Maintenance

Schedule

February 19, 2026 12:00AM - 1:00AM PST

Components

Other Campus & External Services

Locations

Other Campus & External Services

Description

OIT will be performing maintenance on our WebTMA Infrastructure on Thursday, February 19th from 12:00 am through 01:00 am. During this time the Facilities Management Work Order system will be unavailable.

History (Last 7 days)

Banner Student Information System Maintenance - Overnight 2/13 - 2/14Planned Maintenance

Description

The Student Information System will be down for maintenance starting on Saturday, February 14th at 10:00 pm through Sunday, February 15th at approximately 1:00 am. This will affect: MyStudentRecord MyDegreePath Banner AppNav Cognos Admin Pages Self service applications: MyAdmissions MyFinancialAid MyRegistration MyDegreePath MyStudentRecord BLINK


Components

Business Systems


Locations

Banner Student Information System


Schedule

February 14, 2026 10:00PM - February 15, 2026 1:00AM PST


February 15, 2026 1:00AM PST
UPDATE

Planned maintenance to the student information system should now be complete.

February 14, 2026 10:00PM PST
UPDATE

Planned maintenance to the student information system is starting.
VPN Maintenance - Early Morning 2/13Planned Maintenance

Description

OIT will be performing VPN maintenance on Friday, February 13th from 5:30 am through 6:15 am. The VPN will be inaccessible during the maintenance window.


Components

Network Services


Locations

VPN Service


Schedule

February 13, 2026 5:30AM - February 13, 2026 6:15AM PST


February 13, 2026 6:15AM PST
UPDATE

Planned VPN maintenance should now be complete.

February 13, 2026 5:30AM PST
UPDATE

Planned VPN maintenance is starting.
Network Maintenance - Early Morning 2/13Planned Maintenance

Description

OIT will be performing network maintenance on Friday, Feb 13th from 12:00 am through 2:00 am. There may be service disruptions during the maintenance window.


Components

Network Services


Locations

Internet Connectivity, VPN Service, Wired Network, Wireless Network


Schedule

February 13, 2026 12:01AM - February 13, 2026 2:00AM PST


February 13, 2026 2:00AM PST
UPDATE

Planned Network maintenance should now be complete.

February 13, 2026 12:01AM PST
UPDATE

Planned Network maintenance is starting.
UCM-Guest Network Pop-up - 2/12Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Network Services


Locations

Wireless Network



February 12, 2026 3:21PM PST
RESOLVED

After monitoring UCM-Guest, OIT has confirmed the network is operating as expected. If you are unable to join UCM-Guest, please call CAT-HELP (228-4357) or click Report an Incident at https://servicehub.ucmerced.edu

February 12, 2026 12:32PM PST
MONITORING

OIT has applied a fix to UCM-Guest and the "Clearpass" pop-up should no longer appear when attempting to connect to UCM-Guest. We will continue to monitor UCM-Guest to confirm expected behavior. If you are unable to join UCM-Guest, please call CAT-HELP (228-4357) or click Report an Incident at https://servicehub.ucmerced.edu

February 12, 2026 9:59AM PST
IDENTIFIED

OIT is aware of an issue where community members may see a "Clearpass" pop-up when attempting to connect to UCM-Guest. This is not the correct screen when attempting to join UCM-Guest. We have identified the cause and are working to implement a fix ASAP. If you encounter this "Clearpass" pop-up, please disconnect and reconnect to UCM-Guest. This should show you the correct UCM-Guest network pop-up and you will be able to join UCM-Guest. We will share updates as they are available. If you are unable to join UCM-Guest, please call CAT-HELP (228-4357) or click Report an Incident at https://servicehub.ucmerced.edu
Windows Server Infrastructure Maintenance - Overnight 02/12Planned Maintenance

Description

OIT will be performing maintenance on our Computer Lab Infrastructure on Thursday, February 12th from 12:01 am through 12:45 am. During this time, Computer Lab provided services and software will not be available.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

February 12, 2026 12:01AM - February 12, 2026 12:45AM PST


February 12, 2026 12:45AM PST
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure should now be complete.

February 12, 2026 12:01AM PST
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure is starting.
Faculty Web Server Infrastructure Maintenance Early Morning 2/11Planned Maintenance

Description

OIT will be performing maintenance on our Web Server Infrastructure on Wednesday, 2/11 from 5:00am through 6:00am. Faculty web services will be briefly unavailable during this period.


Components

Campus Websites


Locations

Faculty Websites (OpenScholar)


Schedule

February 11, 2026 5:00AM - February 11, 2026 6:00AM PST


February 11, 2026 6:00AM PST
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure Maintenance should now be complete.

February 11, 2026 5:00AM PST
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure Maintenance is starting.
IDM Loader Maintenance - Early Morning 2/10Planned Maintenance

Description

OIT will be upgrading IDM Loader on Tuesday, February 10, 2026 from 12:01 AM to 12:30 AM. The IDM Admin, Campus Directory, and MercedID sites will be unavailable for approximately 5 minutes while the application is restarted.


Components

Authentication and Identity Management


Locations

IDM Website


Schedule

February 10, 2026 12:01AM - February 10, 2026 12:30AM PST


February 10, 2026 12:30AM PST
UPDATE

Planned maintenance to IDM Loader should now be complete.

February 10, 2026 12:01AM PST
UPDATE

Planned maintenance to IDM Loader is starting.
Windows Server Infrastructure Maintenance - Evening 2/9Planned Maintenance

Description

OIT will be performing maintenance on our GRIP Server Infrastructure on Monday, February 9th from 9:00 pm through 11:00 pm. During this maintenance, GRIP access will be unavailable.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

February 9, 2026 9:00PM - February 9, 2026 11:00PM PST


February 9, 2026 11:00PM PST
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure should now be complete.

February 9, 2026 9:00PM PST
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure is starting.