All Systems Operational

Updated a few seconds ago

Having a problem with campus technology systems? Report a Problem at https://servicehub.ucmerced.edu or call 228-HELP (4357)

Authentication and Identity Management

Operational

Business Systems

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

Cyberinfrastructure & Research Technologies

Operational

External Services

Amazon Web Services

Box

Duo

Instructure (Canvas)

Kaltura

MS Office365

Twitter

Zoom

0

Upcoming Maintenances

10

Incidents Last 30 Days

15

Maintenances Last 30 Days

History (Last 7 days)

Network Maintenance - Early Morning 4/19Planned Maintenance

Description

OIT will be performing network maintenance on Friday, April 19th from 12:05 AM through 1:00 AM. During the maintenance window campus devices may disconnect for up to 30 seconds before reconnecting to the network.


Components

Network Services


Locations

Internet Connectivity, Wired Network, Wireless Network


Schedule

April 19, 2024 12:05AM - April 19, 2024 1:00AM PDT


April 19, 2024 1:00AM PDT
[Update] Planned maintenance to the UC Merced network should now be complete.

April 19, 2024 12:05AM PDT
[Update] Planned maintenance to the UC Merced network is starting.
Slurm Access Issues MERCED & Pinnacles Cluster - 4/15Operational

Incident Status

Operational


Components

Cyberinfrastructure & Research Technologies


Locations

MERCED High Performance Computing Cluster, Pinnacles High Performance Computing Cluster



April 15, 2024 8:40AM PDT
[Resolved] OIT is aware of issues with Slurm on HPC clusters where campus users were unable to submit new jobs. Slurm has been restored, & OIT will continue to monitor the HPC clusters to confirm service restoration. If you continue to experience any issues with the cluster, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).
Duo 2FA Upgrade - Morning 4/15Planned Maintenance

Description

OIT will be performing an upgrade on our Two Factor Authentication platform, Duo, on Monday, April 15th, from 05:00 AM through 06:00 AM. This upgrade does not have any service downtime associated with it. Once the upgrade is complete, campus community members who use Duo Push will see the Verified Push experience instead.


Components

Authentication and Identity Management


Locations

Duo 2FA


Schedule

April 15, 2024 5:00AM - April 15, 2024 6:00AM PDT


April 15, 2024 6:01AM PDT
[Update] Planned maintenance to the UC Merced 2FA should now be complete.

April 15, 2024 5:00AM PDT
[Update] Planned maintenance to the UC Merced 2FA is starting.
Network Connectivity issue in Granite Pass 2nd floor - 4/13Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Network Services


Locations

Wired Network, Wireless Network



April 13, 2024 8:05PM PDT
[Resolved] The OIT Network team restored network connectivity to Granite Pass 2nd floor. If you experience any issues with the network connectivity, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).

April 13, 2024 7:01PM PDT
[Investigating] OIT is investigating reports of issues with Wire & Wi-Fi connectivity in Granite Pass 2nd Floor. We will report with more information once we have it. If you experience network connectivity issues in Granite Pass, please Report a Problem at https://servicehub.ucmerced.edu or call 228-HELP (4357) and press 2.