All Systems Operational

Updated a few seconds ago

Having a problem with campus technology systems? Report a Problem at https://servicehub.ucmerced.edu or call CAT-HELP (228-4357)

Authentication and Identity Management

Operational

Business Systems

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

Cyberinfrastructure & Research Technologies

Operational

External Services

Acquia

Amazon Web Services

Box

Duo

Instructure (Canvas)

MS Office365

Zoom

2

Upcoming Maintenances

3

Incidents Last 30 Days

21

Maintenances Last 30 Days

Scheduled Maintenance

Email System Maintenance - Early Morning 8/18Planned Maintenance

Schedule

August 18, 2026 5:00AM - 6:00AM PDT

Components

Microsoft 365

Locations

Email and Calendar

Description

OIT will be performing maintenance on our Email System on Tuesday, August 18 from 5 AM through 6 AM. This maintenance effort should not have any user-facing impact.
Campus Website Maintenance - Early Morning 08/20Planned Maintenance

Schedule

August 20, 2026 5:30AM - 5:40AM PDT

Components

Other Campus & External Services

Locations

Other Campus & External Services

Description

OIT will be performing maintenance on campus websites on August 20th, 2026 from 5:30 am - 5:40 am. This maintenance effort will be monitored for 3-5 days after due to potential impact on website email services.

History (Last 7 days)

AT&T Network Problem 8/10Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Other Campus & External Services


Locations

Other Campus & External Services



August 17, 2026 9:21AM PDT
RESOLVED

AT&T applied a fix to the local antenna over the weekend, and expected service functionality has been restored. If you experience mobile connectivity issues, please Report a Problem via the ServiceHub or call (228) CAT-HELP.

August 12, 2026 9:34AM PDT
IDENTIFIED

AT&T is continuing to work on the outage affecting mobile service in the area around campus. In the meantime Wi-Fi calling is available via the Settings on your phone. Click "Cellular" (Apple devices) or "Connection" (Android devices). Click "Wi-Fi Calling" to enable. Review important information and confirm your emergency 911 address. We will post updates as they are available. If you experience connectivity issues, please Report a Problem via the ServiceHub or call (228) CAT-HELP.

August 11, 2026 3:08PM PDT
IDENTIFIED

AT&T has confirmed an outage affecting mobile service in the area around campus and they are still working on a fix. In the meantime Wi-Fi calling is available via the Settings on your phone. Click "Cellular" (Apple devices) or "Connection" (Android devices). Click "Wi-Fi Calling" to enable. Review important information and confirm your emergency 911 address. We will post updates as we have them to status.ucmerced.edu. If you experience connectivity issues, please Report a Problem or call CAT-HELP at 228-4357. (edited)

August 10, 2026 2:31PM PDT
IDENTIFIED

AT&T has confirmed an outage affecting mobile service on campus. Service is expected to be restored by 3:00 pm tomorrow. In the meantime Wi-Fi calling is available via the Settings on your phone. Click "Cellular" (Apple devices) or "Connection" (Android devices). Click "Wi-Fi Calling" to enable. Review important information and confirm your emergency 911 address. Our next update will be posted tomorrow on status.ucmerced.edu. If you experience connectivity issues, please Report a Problem or call CAT-HELP at 228-4357.

August 10, 2026 12:39PM PDT
INVESTIGATING

We have received reports of intermittent connectivity issues affecting AT&T mobile devices on campus. We are working with the vendor to investigate this issue. If you experience connectivity issues, please Report a Problem or call CAT-HELP at 228-4357. For service updates, visit status.ucmerced.edu.
Concur Monthly Release - August 2026Planned Maintenance

Description

Our vendor will be performing maintenance to Concur, the travel and expense system, on Saturday from 7am to 11pm. This maintenance effort should not have any user-facing impact.


Components

Business Systems


Locations

Concur


Schedule

August 15, 2026 7:00AM - August 15, 2026 11:00PM PDT


August 15, 2026 11:00PM PDT
UPDATE

Planned maintenance to Concur should now be complete.

August 15, 2026 7:00AM PDT
UPDATE

Planned maintenance to Concur is starting.
OIT Phone System Maintenance - Morning 8/14Planned Maintenance

Description

OIT will be performing maintenance on the OIT phone system on Friday, August 14th, from 5:30 AM through 6:00 AM. During the maintenance window, callers may experience intermittent issues with phone menu options and call routing while updates are being applied. No extended service interruption is expected. If you experience difficulty reaching the desired menu option during the maintenance window, please submit a ticket through ServiceHub (servicehub.ucmerced.edu) for assistance.


Components

Collaboration and Sharing Services


Locations

VoIP Phones


Schedule

August 14, 2026 5:30AM - August 14, 2026 6:00AM PDT


August 14, 2026 6:00AM PDT
UPDATE

Planned maintenance to the OIT phone system should now be complete.

August 14, 2026 5:30AM PDT
UPDATE

Planned maintenance to the OIT phone system is starting.
Network Maintenance - Early Morning 8/14Planned Maintenance

Description

OIT will be performing network maintenance on Friday, August 14th from 12:05 AM to 5:00 AM. Accessing the internet over WiFi will be unavailable for 5-15 minutes during the maintenance window.


Components

Network Services


Locations

Internet Connectivity, VPN Service, Wired Network, Wireless Network


Schedule

August 14, 2026 12:16AM - August 14, 2026 5:00AM PDT


August 14, 2026 5:00AM PDT
UPDATE

Planned maintenance to the UC Merced network should now be complete.

August 14, 2026 12:15AM PDT
UPDATE

Planned maintenance to the UC Merced network is starting.
Windows Server Infrastructure Maintenance - Overnight 8/14Planned Maintenance

Description

OIT will be performing maintenance on our Windows Server Infrastructure on Friday August 14th from 12:00 am through 12:20 am. This maintenance effort is not expected to have a community-facing impact.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

August 14, 2026 12:00AM - August 14, 2026 12:20AM PDT


August 14, 2026 12:20AM PDT
UPDATE

Planned maintenance to Windows Infrastructure should now be complete.

August 14, 2026 12:00AM PDT
UPDATE

Planned maintenance Windows Infrastructure is starting.
Windows Server Infrastructure Maintenance - Evening 8/13Planned Maintenance

Description

OIT will be performing maintenance on our Windows Server Infrastructure on Thursday, August 13th from 10:00 pm through 10:45 pm. During this time, access to Financial Aid services or reporting may be disrupted.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

August 13, 2026 10:00PM - August 13, 2026 10:45PM PDT


August 13, 2026 10:45PM PDT
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure Maintenance should now be complete.

August 13, 2026 10:00PM PDT
UPDATE

Planned maintenance to the UC Merced Windows Server Infrastructure Maintenance is starting.