Authentication and Identity Management, Network Services
Internet Connectivity, SSO (Single Sign-On), VPN Service
December 9, 2022 7:50AM PST
[Resolved] OIT has been monitoring service stability overnight and is confident that services will remain stable.
Our internet service provider will begin working on maintenance soon to implement long-term fixes to avoid network outages like this in the future. We do not expect the maintenance to impact service on campus.
If you experience any issues with network connection or services, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).
December 8, 2022 3:39PM PST
[Monitoring] UC Merced’s internet service provider, CENIC, has identified and mitigated the power issues that caused this morning’s internet outage. OIT is confident that our services should now be stable, but we will continue to monitor services to ensure that functionality continues.
CENIC has made us aware that they will be doing maintenance over the next few days to ensure the long-term viability of the fixes they implemented today. At this time, this work is not expected to impact our services on campus, but we will communicate here if we learn otherwise.
If you experience any additional problems with campus network or service connectivity, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).
December 8, 2022 12:17PM PST
[Monitoring] OIT is continuing to monitor this situation. In the past 40 minutes, services have started to recover. We're still working with our Internet Service Provider (ISP) to fully resolve the situation. We'll continue to provide updates. (https://status.ucmerced.edu)
If experience any issues related to this outage, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).
December 8, 2022 11:07AM PST
[Monitoring] OIT is continuing to work with our internet service provider and various vendors to fully resolve the situation.
We'll continue to provide updates. (https://status.ucmerced.edu)
December 8, 2022 10:08AM PST
[Monitoring] OIT has confirmed another loss of service from our ISP affecting the similar services that went down earlier. Services are expected to continue to be unstable, and OIT is monitoring and communicating with our vendors to create and maintain stable connection for all services.
We'll continue to provide updates. (https://status.ucmerced.edu)
December 8, 2022 8:49AM PST
[Monitoring] OIT will continuing to monitor this situation. In the past 20 minutes, services have started to recover. We're still working with our internet service provider and various vendors to fully understand and assess the situation. We'll continue to provide updates. (https://status.ucmerced.edu)
If experience any issues related to this outage, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).
December 8, 2022 8:19AM PST
[Identified] OIT is continuing to monitor this situation.
We're working with our internet service provider and various vendors in order to create workarounds where possible.
We'll continue to provide updates.
December 8, 2022 7:42AM PST
[Identified] OIT is continuing to monitor this situation. In the past 15 minutes, services that had started to recover have begun to fail again.
We're working with our internet service provider and various vendors in order to better assess the situation and to create workarounds where possible.
We'll continue to provide updates.
December 8, 2022 7:29AM PST
[Identified] OIT has confirmed from our Internet Service Provider (ISP) that the outage is continuing, impacting multiple services and internet access to & from from UC Merced.
Any service requiring that you sign on with your UCMNetID and password may be impacted by this outage.
Updates will be provided when available.
December 8, 2022 7:18AM PST
[Monitoring] OIT has confirmed from our Internet Service Provider (ISP) that they had a power failure. This impacted multiple services and internet access to & from UC Merced, between 5:00am and 7:10am. Services now appear to be recovering.
Updates will be provided when available.
