All Systems Operational

Updated a few seconds ago

Authentication and Identity Management

Operational

Business and Finance Services

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

External Services

Amazon Web Services

Box

Duo

Instructure (Canvas)

Kaltura

MS Office365

Twitter

Zoom

1

Upcoming Maintenances

9

Incidents Last 30 Days

12

Maintenances Last 30 Days

Scheduled Maintenance

Pinnacles Cluster Maintenance 6/6 - 6/7Planned Maintenance

Schedule

June 6, 2022 12:01AM - June 8, 2022 8:00AM PDT

Components

Other Campus & External Services

Locations

Other Campus & External Services

Description

OIT will be performing OS and security patch upgrades on the Pinnacles cluster on Monday, June 6 and Tuesday, June 7. We expect the cluster to be available for jobs again on Wednesday, June 8. If you are a Pinnacles user, please plan ahead to avoid any disruptions to your jobs. For more information, please refer to the CIRT Wiki: https://ucmerced.github.io/hpc_docs/#/news Please reach out to cirt@ucmerced.edu with any questions.

History (Last 7 days)

Power Outage Early Morning 5/25Operational

Incident Status

Operational


Components

Network Services, Other Campus & External Services


Locations

Wired Network, Wireless Network, Other Campus & External Services



May 25, 2022 8:47AM PDT
[Investigating] OIT is aware there was a brief power disruption to campus overnight. While this should not have affected OIT network or AV equipment on campus, it can take a number of hours for us to assess and identify any unexpected problems resulting from the outage. If you experience issues with campus network or A/V equipment, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357) .

May 25, 2022 5:10PM PDT
[Resolved] OIT has not discovered any residual impact to our network or A/V equipment after this morning's power outage.
DocuSign UnavailableService Disruption

Incident Status

Service Disruption


Components

Human Resources Services


Locations

HR Forms (OnBase)



May 24, 2022 1:40PM PDT
[Investigating] OIT is receiving reports of issues of Docusign being unavailable for some HR forms users. We’re investigating and will post more information soon. If you are having problems using HR forms please Report a Problem at https://oit.ucmerced.edu or call 228-HELP (4357). You can also check the Onbase (Docusign) system status at https://status.docusign.com/

May 25, 2022 7:36AM PDT
[Resolved] DocuSign is reporting that this issue is now resolved and affected forms should be functioning as normal. If you experience any additional problems with HR Forms, please Report A Problem at servicehub.ucmerced.edu or call 228-4357 (HELP).
Vendor Internet Maintenance Offsite - Early Morning 5/25 - Low Risk of Impact Planned Maintenance

Description

The campus network service provider will be monitoring upstream network changes planned by a partner vendor early morning on Wednesday, 5/25, from midnight to 6:00 am. While we do not expect that this maintenance will cause any significant impact to UC Merced users, there is always some risk associated with this kind of work. Should there be any further impact following this change, we will communicate it here.


Components

Network Services


Locations

Internet Connectivity


Schedule

May 25, 2022 12:01AM - May 25, 2022 6:00AM PDT


May 25, 2022 12:01AM PDT
[Update] Scheduled maintenance is starting.

May 25, 2022 6:00AM PDT
[Update] Scheduled maintenance is complete.
Vendor Internet Maintenance Offsite - Early Morning 5/24 - Low Risk of ImpactPlanned Maintenance

Description

The campus network service provider will be monitoring upstream network changes planned by a partner vendor early morning on Tuesday, 5/24, from midnight to 6:00 am. While we do not expect that this maintenance will cause any significant impact to UC Merced users, there is always some risk associated with this kind of work. Should there be any further impact following this change, we will communicate it here.


Components

Network Services


Locations

Internet Connectivity


Schedule

May 24, 2022 12:01AM - May 24, 2022 6:00AM PDT


May 24, 2022 12:01AM PDT
[Update] Scheduled maintenance is starting.

May 24, 2022 6:00AM PDT
[Update] Scheduled maintenance is complete.
CatCourses Maintenance Early Morning 5/24Planned Maintenance

Description

OIT will be performing maintenance on the CatCourses Grades Tool early morning on Tuesday, 5/24 from 12:01 am to 12:30 am. Campus users should not experience any impact to CatCourses functionality during this change. If any unexpected issues arise, we will communicate about it here.


Components

CatCourses


Locations

Grading Tool


Schedule

May 24, 2022 12:01AM - May 24, 2022 12:30AM PDT


May 24, 2022 12:01AM PDT
[Update] Scheduled maintenance is starting.

May 24, 2022 12:30AM PDT
[Update] Scheduled maintenance is complete.
Campus Firewall Maintenance Early Morning 5/21Planned Maintenance

Description

OIT will be performing maintenance on the campus firewall early morning on Saturday, 5/21 from 12:01 am - 12:30 am. Campus users should expect a brief (1-5 minute) network slowdown or interruption during this maintenance window as the network path changes. If you are connected to VPN during this time, you will be disconnected. After the maintenance window, we expect that the network will function as normal and you will be able to reconnect to VPN.


Components

Network Services


Locations

Internet Connectivity, VPN Service


Schedule

May 21, 2022 12:01AM - May 21, 2022 12:30AM PDT


May 21, 2022 12:01AM PDT
[Update] Scheduled maintenance is starting.

May 21, 2022 12:30AM PDT
[Update] Scheduled maintenance is complete.