All Systems Operational

Updated a few seconds ago

Having a problem with campus technology systems? Report a Problem at https://servicehub.ucmerced.edu or call 228-HELP (4357)

Authentication and Identity Management

Operational

Business Systems

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

Cyberinfrastructure & Research Technologies

Operational

External Services

Amazon Web Services

Box

Duo

Instructure (Canvas)

Kaltura

MS Office365

Twitter

Zoom

2

Upcoming Maintenances

11

Incidents Last 30 Days

18

Maintenances Last 30 Days

Scheduled Maintenance

Student Information System Maintenance - Overnight 9/30Planned Maintenance

Schedule

September 30, 2023 10:00PM - October 1, 2023 8:00AM PDT

Components

Business Systems, Student Services, UC Merced Connect

Locations

Banner Student Information System, MyStudentRecord (Banner), Student Checklist, Student Messages

Description

The Student Information System will be down for maintenance starting on Saturday, 9/30 at 10:00 pm through Sunday, 10/1 at approximately 8:00 am PST. This maintenance window will affect: Student Checklist MyStudentRecord Banner AppNav Admin Pages MyAdmissions MyFinancialAid MyRegistration Banner Database and Jobsub will also be impacted during the maintenance window.
Active Directory Maintenance - Evening 10/5Planned Maintenance

Schedule

October 5, 2023 5:30PM - 6:30PM PDT

Components

Other Campus & External Services

Locations

Other Campus & External Services

Description

OIT will be performing maintenance to our Active Directory systems on Thursday 10/5 from 5:30 pm through 6:30 pm. This maintenance effort should not have any user-facing impact.

History (Last 7 days)

Kaltura Slowness and Loading Issues in CatCoursesDegraded Performance

Incident Status

Degraded Performance


Components

CatCourses


Locations

Kaltura



September 28, 2023 4:27PM PDT
[Resolved] OIT has confirmed that MyMedia, Media Galley, and embedded videos in CatCourses are working as expected. If you experience any further problems with Kaltura, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).

September 28, 2023 3:39PM PDT
[Monitoring] Kaltura has confirmed that the issue causing slowness or inability to load MyMedia, Media Galley, and embedded videos in CatCourses, has been resolved. If you experience any further problems with Kaltura, please Report a Problem at servicehub.ucmerced.edu or call 228-HELP (4357).

September 28, 2023 2:20PM PDT
[Identified] OIT has confirmed that Kaltura MyMedia, Media Gallery, and embedded videos in CatCourses may be slow to load or not load at all. Videos on https://video.ucmerced.edu/ are not affected at this time. The vendor is aware of the issue and providing updates at https://status.kaltura.com. We will provide updates here as we get them.
VMWare Management System Maintenance - Early Morning 9/28Planned Maintenance

Description

OIT will be performing maintenance on our VMware Vcenter Management system on Thursday, September 28 from 5:00 am through 5:30 am. This maintenance effort should not have any user-facing impact.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

September 28, 2023 5:00AM - September 28, 2023 5:30AM PDT


September 28, 2023 5:30AM PDT
[Update] Planned maintenance to the UC Merced VMWare Management System should now be complete.

September 28, 2023 5:00AM PDT
[Update] Planned maintenance to the UC Merced VMWare Management System is starting.
Guest Wifi Maintenance Evening 09/27Planned Maintenance

Description

OIT will be performing maintenance on our guest wifi on Wednesday, September 27th, from 06:00 pm through 6:30 pm. This maintenance effort should not have any user-facing impact.


Components

Network Services


Locations

Internet Connectivity, Wired Network, Wireless Network


Schedule

September 27, 2023 6:00PM - September 27, 2023 6:30PM PDT


September 27, 2023 6:30PM PDT
[Update] Scheduled maintenance is complete.

September 27, 2023 6:00PM PDT
[Update] Scheduled maintenance is starting.
Nagios Certification Renewal 12:01 am - Tuesday 9/26Planned Maintenance

Description

The TLS cert for nagiosxi.ucmerced.edu must be updated. The cert will be installed on the webserver hosting the site and the service will be restarted to make the new cert active. There will be momentary disruption of approximately 15 minutes.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

September 25, 2023 11:44AM - September 25, 2023 11:44AM PDT


September 26, 2023 11:47AM PDT
[Update] Scheduled maintenance is complete.

September 26, 2023 11:47AM PDT
[Update] Scheduled maintenance is starting.
Certification Renewal 12:01 am - Tuesday 9/26Planned Maintenance

Description

The TLS cert for halogen.ucmerced.edu must be updated. The cert will be installed on the webserver hosting the site and the service will be restarted to make the new cert active. There will be momentary disruption of approximately 15 minutes.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

September 26, 2023 12:01AM - September 26, 2023 12:15AM PDT


September 26, 2023 12:15AM PDT
[Update] Scheduled maintenance is complete.

September 26, 2023 12:01AM PDT
[Update] Scheduled maintenance is starting.
Certification Renewal 12:01 am - Tuesday 9/26Planned Maintenance

Description

The TLS cert for the site wpappstream02.ucmerced.edu must be updated. The cert will be installed on the webserver hosting the site and the service will be restarted to make the new cert active. There will be a brief disruption of approximately 15 minutes.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

September 26, 2023 12:01AM - September 26, 2023 12:15AM PDT


September 26, 2023 12:15AM PDT
[Update] Scheduled maintenance is complete.

September 26, 2023 12:01AM PDT
[Update] Scheduled maintenance is starting.
Banner Student Information System Maintenance - Overnight/Early Morning 09/23 & 09/24Planned Maintenance

Description

The Banner Student Information System will be down for maintenance starting on Saturday, 09/23 at 10:00 pm through Sunday, 09/24 06:00 AM PST approximately. This will affect both administrative and self-service applications, including: - Banner AppNav - MyAdmissions - MyFinancialAid - MyRegistration - MyStudentRecord Systems that are reliant on data from Banner, Cognos, or ODS will have little to no impact during this maintenance.


Components

Student Services


Locations

MyStudentRecord (Banner)


Schedule

September 23, 2023 10:00PM - September 24, 2023 6:00AM PDT


September 24, 2023 6:00AM PDT
[Update] The scheduled maintenance to the Student Information System is complete.

September 23, 2023 10:00PM PDT
[Update] The scheduled maintenance to the Student Information System has started.
LDAP Directory System Maintenance - Early Morning 9/22Planned Maintenance

Description

OIT will be performing maintenance on our LDAP directory server on Friday, September 22, 2023 from 12:01am through 12:15am. This maintenance effort should not have any user-facing impact.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

September 22, 2023 12:01AM - September 22, 2023 10:15AM PDT


September 22, 2023 10:15AM PDT
[Update] Planned maintenance to the UC Merced LDAP directory server should now be complete.

September 22, 2023 12:01AM PDT
[Update] Planned maintenance to the UC Merced LDAP directory server is starting.