All Systems Operational

Updated a few seconds ago

Having a problem with campus technology systems? Report a Problem at https://servicehub.ucmerced.edu or call CAT-HELP (228-4357)

Authentication and Identity Management

Operational

Business Systems

Operational

Campus Card System

Operational

Campus Websites

Operational

CatCourses

Operational

Collaboration and Sharing Services

Operational

Human Resources Services

Operational

Microsoft 365

Operational

Network Services

Operational

Printing Services

Operational

Student Services

Operational

UC Merced Connect

Operational

Other Campus & External Services

Operational

Cyberinfrastructure & Research Technologies

Operational

External Services

Amazon Web Services

Box

Duo

Instructure (Canvas)

Kaltura

MS Office365

Zoom

0

Upcoming Maintenances

6

Incidents Last 30 Days

8

Maintenances Last 30 Days

History (Last 7 days)

Zoom Outage - 4/16Service Disruption

Incident Status

Service Disruption


Components

Collaboration and Sharing Services


Locations

Zoom



April 17, 2025 8:57AM PDT
[Resolved] Zoom has applied a fix and after extended monitoring, OIT has confirmed expected service functionality for the affected service. You can access Zoom services without issue. If you experience issues with Zoom, please Report a Problem at servicehub.ucmerced.edu or call CAT-HELP (228-4357).

April 16, 2025 4:39PM PDT
[Identified] After monitoring the service, OIT has discovered that the Zoom integration in CatCourses has not been restored since restoration efforts have began. Zoom is aware and we are working with them in order to restore the integration's functionality as soon as possible. You can still utilize Zoom functionalities outside of CatCourses using Zoom Workplace or in browser at https://ucmerced.zoom.us/.

April 16, 2025 1:41PM PDT
[Monitoring] Zoom has applied a fix and services are beginning to be restored to expected functionality. OIT will continue to monitor the service to confirm expected service functionality. If you experience issues with Zoom, please Report a Problem at servicehub.ucmerced.edu or call CAT-HELP (228-4357).

April 16, 2025 12:47PM PDT
[Identified] OIT is aware of a critical Zoom outage affecting all of campus. Zoom Meetings, Zoom Web Portal and Zoom Phone (OIT's Classroom Support Line) are inaccessible. Zoom is currently tracking this issue via their status page (https://status.zoom.us/) and we will post updates as we have them.
Campus Network Maintenance - 4/17Planned Maintenance

Description

OIT will be performing network maintenance in the Kolligian Library on Thursday, April 17th from 8:45 AM through noon. This maintenance effort should have no user-facing impact.


Components

Network Services


Locations

Internet Connectivity, VPN Service, Wired Network, Wireless Network


Schedule

April 17, 2025 8:35AM - April 17, 2025 8:35AM PDT


April 17, 2025 8:42AM PDT
[Update] Planned Campus network maintenance should now be complete.

April 17, 2025 8:42AM PDT
[Update] Planned Campus network maintenance is starting.
Windows Server Infrastructure Maintenance - Overnight 4/17Planned Maintenance

Description

OIT will be performing maintenance on our Windows Server Infrastructure on Thursday, April 17th from 12:05 am through 1:05 am.


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

April 17, 2025 12:05AM - April 17, 2025 1:05AM PDT


April 17, 2025 1:05AM PDT
[Update] Planned maintenance to the UC Merced Windows Server Infrastructure Maintenance should now be complete.

April 17, 2025 12:05AM PDT
[Update] Planned maintenance to the UC Merced Windows Server Infrastructure Maintenance is starting.
UCPath & I9 Tracker Inaccessible - 4/15Service Disruption

Incident Status

Service Disruption


Components

Human Resources Services, Other Campus & External Services


Locations

Other Campus & External Services, UCPATH



April 16, 2025 1:59PM PDT
[Resolved] After extended monitoring OIT has confirmed that access to UCPath and the I9 Tracker has been restored and campus users are able to login successfully. If you experience issues with UC Path or the I9 Tracker, please Report a Problem at servicehub.ucmerced.edu or call CAT-HELP (228-4357).

April 15, 2025 2:57PM PDT
[Monitoring] UCPath and the I9 Tracker access has been restored and campus users are able to login successfully. OIT will continue to monitor the services to confirm expected service functionality. If you experience issues with UC Path or the I9 Tracker, please Report a Problem at servicehub.ucmerced.edu or call CAT-HELP (228-4357).

April 15, 2025 1:26PM PDT
[Investigating] OIT is aware that UCPath and the I9 Tracker are currently inaccessible to all UC staff with those who attempt to access the systems facing a screen without a login option or are unable to login successfully. The UCPath Center is working to resolve this issue as soon as possible. We’ll share updates in this space as we get them from the UCPATH Center.
Financial Aid Application Services (wpcf01) Infrastructure Maintenance - Overnight 4/15Planned Maintenance

Description

OIT will be performing maintenance on our Windows Server Infrastructure hosting Financial Aid Application Services on Tuesday, April 15th from 12:05 am through 3:05 am. During this maintenance the following applications will not be available. Summer Session Financial Aid Application Financial Aid Satisfactory Academic Progress Appeal Multi-Year Scholarship Recipients Appeal On-Time Status Appeal Undergraduate Direct Cost Worksheet


Components

Other Campus & External Services


Locations

Other Campus & External Services


Schedule

April 15, 2025 12:05AM - April 15, 2025 3:05AM PDT


April 15, 2025 3:05AM PDT
[Update] Planned maintenance to the Financial Aid Application Infrastructure Maintenance should now be complete.

April 15, 2025 12:05AM PDT
[Update] Planned maintenance to the Financial Aid Application Infrastructure Maintenance is starting.